Vacances Voile Split

Friendly customer service and safe family oriented environment at the Split Marina. We appreciated hard work and helpful hospitality of all the folks worked.

Die Yacht war in einem hervorragenden Zustand, was unseren Törn von Anfang an positiv geprägt hat. Bei der An- und Abreise wurden wir von einem äußerst kompetenten und freundlichen Techniker betreut, der unseren Aufenthalt noch angenehmer machte. Allerdings hätte die Kommunikation bezüglich der tatsächlichen Übergabe- und Check-in-Zeit besser sein können. Wir waren schon früh am Hafen, gegen 11 Uhr vormittags, aber trotz mehrerer Nachfragen erhielten wir keine genaueren Informationen zur Zeit. Das Gefühl, als letzte Crew des Tages an Bord zu gehen, war etwas enttäuschend, insbesondere da die Yacht offensichtlich schon einige Stunden vorher fertig war. Umgekehrt verlief der Checkout dafür sehr reibungslos und zügig.

Our experience was truly exceptional. The yacht we chartered was in pristine condition, equipped with all the essentials you could think of, right down to the smallest details like towels. The team from the charter company impressed us with their kindness and willingness to assist. A special mention goes to Marko, the base manager, whose expertise was invaluable. He shared insider tips on the must-see spots and even provided assistance with docking. This outing was an absolute delight, and I highly recommend this company for their top-notch service.

The yacht was exceptionally well-maintained and spotlessly clean, making for a pleasant and comfortable environment. The team responsible for the charter was both fair and highly professional, which added to the overall positive experience. After some discussions, they kindly agreed to refund 50% of my deposit. It's crucial to remember to thoroughly document the yacht's condition upon pick-up with a video to prevent misunderstandings about any existing damages, as this happened with me due to issues from a previous rental. Looking forward, I plan to invest in deposit insurance since any minor damage can result in significant costs. Overall, the experience was nearly flawless, with only the marina facilities not quite meeting the high standards set by the yacht and service.

Navigating this yacht was a breeze, thanks to its exceptional maneuverability. The interior offered a touch of elegance and comfort, creating a delightful atmosphere on board. The sunbed on deck was a wonderful addition, perfect for soaking in the sun and enjoying the serene ambiance of the open water. Every aspect of the journey, from the moment we set off to the exquisite marina facilities, exceeded my expectations. This experience was worth every penny, providing a perfect blend of luxury and adventure.