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Viravira allows boat owners to choose among 4 standardized cancellation policies (Flexible, Semi-Flexible, Strict and Super Strict) that protect renter and boat owner equally.
An advance payment is required at the time of booking. Once a booking has been confirmed, the renter can cancel this booking free of charge for a maximum of 3 days.
All packages that regulate cancellation conditions have a Long Stop Date set. After the expiry of the 3-day free cancellation period, the booking can be canceled until the Long Stop Date, but the advance payment is not refunded. The remaining payment must be made until Long Stop Date, unless otherwise stated. The booking is finalized by the Long Stop Date and in case of cancellation, the payments made via the platform are not refunded.
Even if 3-day free cancellation period has not expired yet, booking is considered final by the Long Stop Date. For bookings confirmed after the Long Stop Date, 3-day free cancellation rule does not apply. As of and within this date, if any, credit card provision is removed and the booking fee is charged.
Cancellation policy will be stated clearly for each listing and booking on our site.
All dates related to the booking process and cancellation and modification terms are determined according to the time zone of the boat's location.
Free Cancellation Period
- Applied as 3 days.
- Even if the 3 days period has not ended, expires as of the Long Stop Date.
- After the end of Free Cancellation Period, if there is still time until Long Stop Date, Refund Period starts.
No Refund Period
- Depends on the cancellation policy.