Viravira allows boat owners to choose among 4 standardized cancellation policies (Flexible, Semi-Flexible, Strict and Super Strict) to be enforced, each of which protect both renter and boat owner equally.

A Long Stop Date is determined for all packages governing cancellation conditions. After the expiration of the 3-day free cancellation period, until the Long Stop Date, a booking can be cancelled by paying the advance payment. Once the Long Stop Date is reached, booking is finalized and from this date onwards, booking fee is not refundable in case of cancellation.

Even if 3-day Free Cancellation Period has not expired yet, booking is considered final after the Long Stop Date. For bookings confirmed after the corresponding Long Stop Date, 3-day free cancellation rule does not apply. As of and within this date, credit card provision is removed and full booking fee is charged for the payments made with credit card.

Each listing and reservation on our site will clearly state the cancellation policy.

All dates related to booking process and cancellation and modification terms are determined according to the time zone of the boat's location.

Flexible Booking: In case of cancellation, partial refund will be made until the delivery of the boat.

  • Booking can be cancelled with 100% refund within 3 days after boat owner's confirmation. Even if the 3 days period has not ended, free cancellation period expires on the Long Stop Date.
  • After 3-day Free Cancellation Period has ended, if there is still time until Long Stop Date (delivery of the boat), booking can be cancelled by paying advance payment.
  • As of Long Stop Date, reservation becomes definite with no refund in case of a cancellation; the ongoing free cancellation right terminates.

Semi Flexible Booking: Long Stop Date is 3 days prior to Check-in Date.

  • Booking can be cancelled with 100% refund within 3 days after boat owner's confirmation. Even if the 3 days period has not ended, free cancellation period expires on the Long Stop Date.
  • After 3-day Free Cancellation Period has ended, if there is still time until Long Stop Date, booking can be cancelled by paying advance payment.
  • As of Long Stop Date, reservation becomes definite with no refund in case of a cancellation; the ongoing free cancellation right terminates.

Solid Booking: Long Stop Date is 14 days prior to Check-in Date

  • Booking can be cancelled with 100% refund within 3 days after boat owner's confirmation. Even if the 3 days period has not ended, free cancellation period expires on the Long Stop Date.
  • After 3-day Free Cancellation Period has ended, if there is still time until Long Stop Date, booking can be cancelled by paying advance payment.
  • As of Long Stop Date, reservation becomes definite with no refund in case of a cancellation; the ongoing free cancellation right terminates.

Super Solid Booking: Long Stop Date is 30 days prior to Check-in Date

  • Booking can be cancelled with 100% refund within 3 days after boat owner's confirmation. Even if the 3 days period has not ended, free cancellation period expires on the Long Stop Date.
  • After 3-day Free Cancellation Period has ended, if there is still time until Long Stop Date, booking can be cancelled by paying advance payment.
  • As of Long Stop Date, reservation becomes definite with no refund in case of a cancellation; the ongoing free cancellation right terminates.

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